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Getting started

Welcome to the Supercomputing Center, a keystone facility committed to powering your scientific endeavors. Our infrastructure is designed with user-centricity at its core, providing you with the necessary tools and support to facilitate your research.

Resources and Support

Our primary objective is to ensure seamless user experience. We've assembled a set of comprehensive resources to assist you in your journey with us:

In case you encounter any difficulties or have specific questions, we have a dedicated support team ready to assist. Please direct all inquiries, suggestions, or concerns to our primary support channel via email at support-hpc@dipc.org.

Please note that we strongly recommend using our email support for a more structured and efficient resolution of your queries. While we understand the immediacy of phone calls or in-person visits, these methods may not allow for the most efficient handling of your requests due to our team's focus on maintaining and enhancing the Center's systems.

Our Support team's operating hours are from Monday to Friday, 9:00 AM to 6:00 PM. We assure you that all inquiries will receive a timely and thorough response.

Software and Application request

Our High-Performance Computing (HPC) systems are equipped with an extensive range of utilities, applications, and programming libraries, supporting a wide spectrum of research needs.

If there's a specific tool or software missing that you believe would enhance your scientific endeavor, we invite you to submit a request. To facilitate a more efficient assessment, we kindly request you to include the following details in your email to support-hpc@dipc.org:

  1. Software Name and Version: Please specify the exact name and the version of the software you would like us to consider.

  2. Download link and installation manual: Please provide download links to the specific version and a link to the installation and usage manual.

  3. Purpose: Provide a clear and concise explanation of why this software is essential for your research. Include details about how it would enhance your work or fill a gap in our current offerings.

  4. Compilation Requirements: If the software needs to be compiled, kindly provide the preferred compiler and any specific flags or settings.

  5. Input Files for Testing: To ensure the software functions as intended, please provide sample input files for testing purposes.

  6. Expected Output: Describe what the expected output should look like when using the provided input files. This will allow us to confirm that the software is working correctly.

Your software suggestion will be evaluated based on its relevance, cost, effort, and potential benefits to the community.

For more in-depth information on software management, please consult our Environment Modules section.